HP iPAQ 4355 Pocket PC

HP iPAQ 4355 Pocket PC

  • Used Price: $369.00
  • Availability: This item is currently not available.
  • Third Party Used Price: $427.00
Features: Slim, sleek, and affordable, Dazzling Transflective TFT color with LED backlight display, Pocket versions of familiar applications like Outlook, Word, and Excel, Removable/rechargeable batterand integrated keyboard, Integrated Bluetooth

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Customer Rating: 4.04 of 5 (23 total reviews)

  • 4 starsPretty Cool

    This is a pretty cool PDA. I got it for my third year of medical school and I haven't been disappointed. It's lightning fast, and the OS seems pretty stable. The only thing I'd do differently is not place as much importance on having a physical keyboard. I initially thought that the keyboard would be a great plus, but I rarely use it. For the times I do use it (typing passwords on web forms when I don't trust my scribbling), I could easily use the pop-up screen keyboard.

    Another issue, which has been raised here before, is its wireless capabilities. The thing only supports the older WEP authentication, and not the newer WPA (which is more secure). I had set up my home network with WPA, but I had to downgrade it to WEP to use the iPAQ. This is annoying, not to mention puzzling. I mean, it's 2004 and they still haven't implemented 802.11g?

    I guess this is partly the fault of the OS, which superficially resembles Windows XP. A problem I've had with the OS is that when you hit the 'x' in the upper right of the window (x=close, one would think), it only minimizes the program (it seems to stay on in memory and you have to shut it down in memory). This is retarded. A minus sign would be a more accurate representation.

    A word about HP support. Their online knowledgebase is almost useless (I was searching to see if the iPAQ had 802.11g support), and no matter what you do, don't use their online chat support. The chat tech support guy I had was completely clueless, took 5 minutes to answer each message I sent, and didn't even bother acknowledging his ignorance. He just sent me a word document and told me to read it. The only thing he was good for was giving me the HP supprt phone number (which was wrong, but they automatically transferred me). Get their phone number (it's supposedly hidden deep somewhere) and call them. The phone tech support guy I talked to (after a long wait) was professional, helpful, polite, and knowledgeable.

    Finally, if anyone else is using this for medical school, note that your friends will probably have Palms. They'll be beaming their cool programs to each other (for free), while you stand idly by with your incompatible iPAQ. On the other hand, our school has moved their records electronic, and they've chosen iPAQs. Take a look at what your colleagues and schools are using before you spend the big bucks.

  • 1 starsDO NOT BUY THIS PIECE OF JUNK!!!!

    I bought this three days ago and have had nothing but problems. It is going back tomorrow and I will never buy another iPAQ. I had an older model iPAQ (3800 series) that I had gotten used in December. I had started having major problems with it crashing on me about two months ago. I debated over getting a new iPAQ after those problems and the bad reviews on Amazon for HP's in general. I had decided to go with Dell but my husband took me shopping for our anniversary and all we could find was this HP. It was so pretty and cool that I forgot my plans and bought it because I just had to have it NOW! What a mistake.

    The machine itself works great, it was when I started trying to install the software that the problems started. Active Sync would not install properly and ended up crashing the first computer I tried installing it on. (Putting the computer in permanent Safe mode.)I thought at first that it was a problem with my computer so I tried loading it on my other, newer one. Same problems with Active Sync only this time I was getting a message saying that the software was not compatable with Windows XP and might mess up my computer if I continued to try syncing it. This was strange since on the box it says it IS compatable.

    I contacted HP today and yes, their customer service IS as bad as I've heard. They of course denied that it could possibly be a problem with their machine or software - BOTH of my computers must have messed up at the same time, coincidentally when I got the PPC! They were basically no help at all.

    My husband spent 5-6 hours after work getting the first computer fixed, quite a job since he's not a computer expert. He finally got it done and I started over. Well, guess what - I got the software loaded, well only Active Sync - Outlook wouldn't load so I stuck with the version I already have on there. But of course when I tried to sync the computer could not detect the PDA, just like yesterday before my PC crashed. I tried it over and over, even using a cord from my old PDA. Then tried it all on the other computer. NO, it does not work at all and yes, I did get a message AGAIN about incompatible device drivers for XP like I got yesterday. (And the HP support people swore this is impossible.) There is supposed to be a Logo on the product box that says XP compatible, which there is not.

    So I have this very expensive calendar/phone book/calculator/To DO list and that's about it. I can't download e-mails or add programs or anything if I can't connect to my computer. It basically useless. I'm so didgusted I want to throw it as hard as I can. Now I have to drive one hour each way and waste all that gas money and time to return this stupid thing. I have six children - I don't have time for this garbage! I just want to cry and HP could care less. I told them all of this and they just said, "See your vendor." Who's going to repay my husband and me for our wasted time and money dealing with the problems this machine has created???

    I am taking this back. I might get a Dell but honestly I'm so disgusted that I may just forget PDA's entirely and stick with old-fashioned pen and paper. It's not fancy and may not be as easy to carry around but at least it's reliable and if it does get lost or messed up it's not that expensive to replace.

  • 5 starsgreat

    i had a psion 5, i tried palm os through cliƩ ux50 (how bad is palm os compared to symbian !)
    Last of all i have bought this ipaq4350: it's great !
    And will be divine as soon as the bluetooth keyboard will be available